Privacy policy

FinCoverage Privacy Policy
Effective Date: December 23, 2025

FinCoverage (“FinCoverage,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, share, and protect information when you visit fincoverage.com, submit a form, request information, schedule an appointment, or communicate with us by phone, text, email, or other channels.

1) Information We Collect
A. Information you provide to us
We may collect information you provide, including:

Name
Email address
Phone number
State of residence
Date of birth or age range (if you provide it)
Gender (if you provide it)
Insurance goals and preferences (e.g., term, IUL, final expense, retirement)
Tobacco/nicotine usage (if you provide it)
Appointment preferences (date/time)
Any notes you include in forms or messages
B. Information collected automatically
When you use our website, we may automatically collect:

Device and browser information
IP address and general location (city/state)
Pages viewed and actions taken
Referring/exit pages
Cookies and similar tracking technologies (see Section 7)
C. Information collected from third-party platforms
If you submit a lead form through platforms like Meta/Facebook/Instagram, we may receive the information you provided to that platform (e.g., name, email, phone, state, and form responses).

2) How We Use Your Information
We may use your information to:

Provide insurance information, comparisons, or next steps you request
Contact you by phone, text, or email about your request
Schedule or confirm appointments and send reminders
Route your request to the appropriate licensed agent or resource (including referrals where needed)
Improve our website, forms, and customer experience
Maintain internal records, quality assurance, training, and compliance
Detect, prevent, and address fraud, abuse, or security issues
Comply with applicable laws and regulations
3) How We Share Your Information
We do not sell your personal information for money. We may share your information in limited situations, such as:

A. Service providers
We may share information with vendors that help us operate (for example: CRM, scheduling tools, call/SMS providers, analytics, form tools, and email services). They are permitted to use your information only to provide services to us.

B. Licensed insurance agents / referrals
Insurance availability and licensing vary by state. If you are in a state where we are not licensed, or where another agent is better suited to help, we may share your information with a properly licensed agent or agency partner to assist you.

C. Legal and compliance
We may disclose information if required by law, regulation, subpoena, court order, or to protect rights, safety, and security.

4) Communications, Calls, and Text Messages (SMS)
A. Phone calls & recordings
Calls with FinCoverage may be recorded and/or monitored for quality assurance, training, and compliance, where permitted by law. If required, we will provide a recording notice during the call.

B. Text messages and consent
If you provide your phone number, you may receive calls and/or texts from us regarding your request, appointment reminders, and follow-up. Message and data rates may apply.
You can opt out of texts at any time by replying STOP. For help, reply HELP.

Consent is not required to purchase.

5) Data Retention
We retain personal information only as long as reasonably necessary for the purposes described in this policy, including providing services, maintaining records, resolving disputes, and meeting legal/compliance obligations.

6) Security
We use reasonable administrative, technical, and physical safeguards designed to protect your information. No system is 100% secure, so we cannot guarantee absolute security.

7) Cookies and Tracking
We may use cookies and similar technologies for:

Site functionality
Analytics and performance
Advertising/measurement (including pixels)
You can control cookies through your browser settings. Some features may not function properly if cookies are disabled.

8) Your Privacy Rights
Depending on where you live, you may have rights to:

Request access to personal information we have about you
Request corrections
Request deletion (subject to legal/compliance exceptions)
Opt out of certain marketing communications
To request access, correction, or deletion, contact us using the information in Section 11.

9) Children’s Privacy
FinCoverage services are not directed to children under 13 (and in some states under 16). We do not knowingly collect personal information from children. If you believe a child provided information, contact us and we will take steps to delete it.

10) Links to Other Websites
Our website may link to third-party sites. We are not responsible for their privacy practices. Please review their policies.

11) Contact Us
If you have questions or requests regarding this Privacy Policy, contact:

FinCoverage
Email: [email protected]
Website: www.fincoverage.com

12) Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new effective date.